Account Settings and Maintenance

I lost my password, how do I retrieve it?
Go to the log in page, and scroll to the bottom of the page and click on Forgot password?                  If it's not already there, enter yo...
Fri, 16 Mar, 2018 at 8:42 AM
I lost my username, how do I retrieve it?
Go to the log in page You will find a section to retrieve forgotten usernames at the bottom of the page Type in your GCcollab Wiki-associated email addre...
Mon, 19 Mar, 2018 at 1:30 PM
How do I change my email address?
While logged in to your GCcollab account, click on the Preferences menu item located on your personal GCcollab Wiki user menu bar. Scroll down to the E...
Mon, 19 Mar, 2018 at 1:29 PM
How does email confirmation work?
I’ve created my account. What happens next? The system will send you an email to confirm that you have created a GCcollab account. Click on the link in ...
Fri, 16 Mar, 2018 at 8:45 AM
How do I change my language preferences?
Users can choose either English or French as their language preference. Toggle between the two at the top of any page, where the language you are currently...
Fri, 9 Mar, 2018 at 2:52 PM
How do GCTools Support accounts work?
We’ve integrated accounts from our third-party Help Desk tool, Freshdesk, into GCTools Support, in order to make the process of viewing and managing Help De...
Fri, 25 May, 2018 at 10:19 AM