Getting Started

Help articles related to GCmessage, a pilot instant messaging platform as part of the Digital Workspace.

What is GCmessage?
GCmessage is an instant messaging application that enables users to connect with each other through a Web browser or mobile application (iOS and Android), w...
Tue, 13 Nov, 2018 at 9:32 AM
How do I create an account on GCmessage?
You must use your GCcollab account to login to GCmessage. Your GCcollab account, you give you access to GCcollab, GCwiki and GCmessage, all using the same a...
Tue, 13 Nov, 2018 at 10:26 AM
How do I get GCmessage on my mobile device?
GCmessage can be accessed on your mobile device. GCmessage uses the Rocket.Chat app, which is available on Android and iOS. Installing the Android Rocke...
Tue, 13 Nov, 2018 at 10:38 AM
How do I modify my notification settings in GCmessage?
Note: GCmessage is a beta version of an instant messaging service.  You can change your global notification settings to select the types of notification...
Tue, 13 Nov, 2018 at 10:11 AM
How do I change my profile details on GCmessage?
Your username and avatar are important to keep updated! Having both a username and an avatar help other users on the site to find you. Most users on GCmessa...
Wed, 14 Nov, 2018 at 11:24 AM
What options are available when writing a message?
There are several options available when writing messages in channels or in direct messages! Beyond just basic text messages, GCmessage provides additional ...
Wed, 14 Nov, 2018 at 11:31 AM
How do I send a direct message to another user on GCmessage?
Direct messages are private, one-on-one conversations between yourself and another user. These messages are only accessible and viewable to the two users pa...
Wed, 14 Nov, 2018 at 11:39 AM
How do I create a private channel (private group) in GCmessage?
Private channels are useful for closed conversation between team of project team members. They can only be joined by invitation and are only visible to thei...
Wed, 14 Nov, 2018 at 11:43 AM
How do I search for and join existing channels on GCmessage?
Users can search and join any public channels, without requiring permissions from an administrator, channel owner or moderator. Private channels (private gr...
Wed, 14 Nov, 2018 at 11:48 AM
How do I create a public channel in GCmessage?
Public channels are chat groups that are open to all users on GCmessage. Any user on the application can search and join these channel, without requiring pe...
Wed, 14 Nov, 2018 at 11:58 AM