Support - Soutien
English
English
French
Welcome
Login
Home
Solutions
How can we help you today?
Enter your search term here...
Search
New support ticket
Check ticket status
Knowledge base
About the GCTools
FAQs
10
What type of documents/information can we post/share on the GCTools?
Are the GCTools accessible to employees with disabilities?
Is there duplication with GCDocs?
Why can’t I use a pseudonym on the GCTools?
What happens if employees post inappropriate or rude content?
See all 10 articles
About the GCTools
9
What are the rules regarding Official Languages?
Is the content of the GCTools “ATIPable”?
Who has ownership of the content?
Who ensures accuracy on content?
How can I learn about the history of the GCTools?
See all 9 articles
GCconnex
Getting Started
12
How do I create an account?
How do I navigate GCconnex?
Why should I complete my GCconnex profile?
How do I access my profile?
How do I edit my profile?
See all 12 articles
Content Management
14
How can I sort activity that I see in my newsfeed?
How do I post on the Wire?
How do I post a blog?
How do I post an image in a blog post?
How do I create and view bookmarks?
See all 14 articles
About GCconnex
19
What is GCconnex?
Who can use GCconnex?
What can we do with GCconnex?
Is there a cost to using GCconnex?
Do I need permission to use GCconnex? Who has access to GCconnex?
See all 19 articles
Collaboration and Networking
5
How do I use the "Like" button?
How do I manage colleague circles?
How do I send private messages?
How do I create an event?
How do I mention (or tag) someone on GCconnex?
Manage Account Settings
16
How do I change my language settings?
I forgot my password. How do I retrieve it?
I lost my username. How do I retrieve it?
How do I change my password?
How do I change my email address?
See all 16 articles
Group Ownership and Management
10
How do I create a group or subgroup?
How can I add or remove members from my group?
How do I change the group icon?
How do I transfer ownership or make group operators?
How can I send a message to all my group members?
See all 10 articles
Widgets
7
What kind of widgets are available?
How do I add and configure widgets?
How do I configure the Twitter Widget?
How do I configure the "My Colleagues" widget?
How do I configure the "Files" widget?
See all 7 articles
Career Marketplace
12
What is the Career Marketplace?
How does the Career Marketplace work?
How do I opt into the Career Marketplace?
How do I turn on Career Marketplace notifications?
How do I create an Opportunity in the Career Marketplace?
See all 12 articles
GCpedia
Getting Started
9
How do I sign up for GCpedia?
How do I navigate GCpedia?
How do I create a page?
How can I change my language preferences?
How do I upload a file or image to GCpedia?
See all 9 articles
Account Settings and Maintenance
5
I lost my password, how do I retrieve it?
I lost my username, how do I retrieve it?
How do I change my email address?
How does email confirmation work?
How to change your GCpedia password
Navigation
8
What can I find in the Navigation Bar?
What can I find in the page tabs?
What can I find in the user options and tools?
How can I use the "What links here" tool?
How can I use the "Recent Changes" page?
See all 8 articles
Editing and Contributing
16
How can I insert and format images in my page?
How do I create a subpage?
How do I link a file to my page?
How can I edit and categorize my files?
What should I put in an editing summary?
See all 16 articles
About GCpedia
21
What is GCpedia?
Who can use GCpedia?
Why should I create an account? Can I browse anonymously?
What can we do with GCpedia?
Why is GCpedia different than other collaboration tools?
See all 21 articles
GCaccount
Account registration
4
How do I create an account?
How does email confirmation work?
How do support accounts work?
Who can register for a GCaccount?
Account settings and maintenance
5
How do I change the email address associated with my account?
How do I set up security questions for my account?
How do I delete my account?
How do I change my display name?
How do I set a new password for my account?
Troubleshooting
4
I forgot my password, how do I reset it?
I'm locked out of my account. What do I do?
I no longer have access to the email address I use for GCaccount. How do I retrieve access and update it?
I forgot to log out of my account on another computer. Is there a way I can view active sessions and log out remotely?
GCcollab
Getting Started
10
How do I navigate GCcollab?
Why should I complete my GCcollab profile?
How do I access my profile?
How do I edit my profile?
How do I change my avatar?
See all 10 articles
Content Management
11
How do I post on the Wire?
How do I post a blog?
How do I post an image in a blog post?
How do I create and view bookmarks?
How do I use the Message Board?
See all 11 articles
Collaboration and Networking
6
How do I use the "Like" button?
How do I add or remove a colleague?
How do I send private messages?
How do I create an event?
How do I mention (or tag) someone on GCcollab?
See all 6 articles
Frequently Asked Questions
19
What is GCcollab?
Who can use GCcollab?
How can we use GCcollab?
Is there a cost to using GCcollab?
Do I need permission to use GCcollab? Who has access to GCcollab?
See all 19 articles
Manage Account Settings
3
How do I change my language settings?
How do notifications work?
How do I manage my notification settings?
Group Ownership and Management
11
How do I create a group or subgroup?
How can I add or remove members from my group?
How do I change the group icon?
How do I transfer ownership or make group operators?
How can I send a message to all my group members?
See all 11 articles
Widgets
7
What kind of widgets are available?
How do I add and configure widgets?
How do I configure the Twitter Widget?
How do I configure the "My Colleagues" widget?
How do I configure the "Files" widget?
See all 7 articles
GCmessage
Getting started
4
What is GCmessage?
How do I authorize my GCmessage account if I already have a GCcollab account?
How do I create an account on GCmessage?
How do I get GCmessage on my mobile device?
Sending messages
6
What options are available when writing a message?
How do I send a direct message to another user on GCmessage?
How do I create a private channel (private group) in GCmessage?
How do I search for and join existing channels on GCmessage?
How do I create a public channel in GCmessage?
See all 6 articles
Managing your GCmessage profile
2
How do I modify my notification settings in GCmessage?
How do I change my profile details on GCmessage?
Frequently asked questions
7
What application does GCmessage use?
What is the level of support offered for GCmessage?
Who can use GCmessage?
What is the level of security of GCmessage?
What server is GCmessage on?
See all 7 articles
GCwiki
About GCwiki
13
What can I find in the page tabs?
What is GCwiki?
How do I navigate the GCwiki?
How do I search GCwiki?
Who can use GCwiki?
See all 13 articles
Managing your wiki profile
6
What can I find in the user options and tools?
How can I change my language preferences?
How can I edit my user profile?
How can I modify my signature?
How do I search user profiles?
See all 6 articles
Creating and editing pages
9
How can I insert and format images in my page?
How do I create a subpage?
How do I link a file to my page?
How do I create a GCwiki page?
How do I edit a GCwiki page?
See all 9 articles
Uploading and managing files
3
How can I edit and categorize my files?
How do I upload a file or image to the GCwiki?
What is the largest file size I can upload to the GCwiki?
Keeping track of changes
8
How can I use the "What links here" tool?
How can I use the "Recent Changes" page?
How do I use discussion pages?
How do I use User Contribution pages?
How do I use the Related Changes tool?
See all 8 articles
Managing a page
6
How do I move or rename a page?
How do I view a page's history?
How do I delete a page?
How do I redirect a GCwiki page?
How do I archive a talk page?
See all 6 articles
